Don’t you just love rude shopkeepers?
I worked retail for a couple of long years, at the now defunct “Home Base” home improvement chain.
I worked in the “paint” department, which means that I covered: Paint, decor, tile, carpet, and seasonal. Basically, one entire quarter of the store. Most of the time, I worked alone in my Department, or had very little overlap.
The worst thing was that we were expected to stock, help people, AND answer phone calls all at the same time.
AND cover other department’s lunches.
No lie. I’d get stuck covering LUMBER and Building materials for an hour, which means that 1 person was covering 1/2 of the gigantic store. People would be furious with me, and routinely yell at me in their frustration.
This my friends, is why HomeBase is no more.
They skimped on service. They made people mad. The aisles weren’t properly stocked. The phone wasn’t always answered.
And they damn well almost killed me with their fail:fail:fail mentality. There was no way that I could succeed like that.
Managers of departments would routinely work 60 hours a week, and then clock off, and work a bunch of more hours to keep their areas looking good.
I try to keep this in mind, when I offer service in our online store. I want to do the exact opposite of HomeBase.
- Daniel
PS, I’d like to thank Mr. Wil Wheaton for the creation of the “automagically” term used in today’s comic. I’m not certain that he made up that word, but he’s the one that I heard it from.
I’ve had the fortune to talk to Mr. Wheaton on several occasions and he has always been a gentleman. Hopefully, my use of his fine word will not convince him to sock me in the tooth.
Thank you, Wil.
-dd
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If Wil socked me in da toof, I would have his manager pay for my new dental work.
Hey, no sports car for me, but a new grill would be kinda knice.
Hell, I would let him hit me seven or 8 times before I knocked his block off in Rock em Sockem action.
i fell upon ww’s blog a few months ago. This is how i found Monster Commute. Therefore, YES, a big Thank You to him…
-yerseester (‘ham WA)
Automagically is also on a lot of doors and warnings in Disney World as in “Stand Back, This Door Opens Automagically” the one I remember clearly is in the Philharmagic show.